Hrefstellar Terms of Service

1. Use of the Services

1.1 Eligibility

• You must be at least 18 years old to access and use our Services.
• By using our Website or Services, you warrant that you have the legal authority to enter into this Agreement.

1.2 Restrictions on Use

You agree not to:

• Use our Website or Services for any unlawful, fraudulent, or malicious purposes.
• Copy, distribute, or modify any part of our Website or Services without our express written permission.
• Engage in activities that could harm our business, reputation, or Services, such as spamming, hacking, or scraping data.
• Circumvent security features or interfere with the operation of our Website or Services.

Failure to comply with these restrictions may result in suspension or termination of your access to our Services.

2. Intellectual Property Rights

2.1 Ownership

All content on our Website, including but not limited to text, graphics, logos, images, software, and digital marketing strategies, is owned by Hrefstellar or its licensors. You may not:

• Use, reproduce, or distribute our content without explicit written consent.
• Remove or modify copyright notices on any content.

Clients retain ownership of their proprietary materials but grant us a limited license to use them for service execution.

2.1 Ownership

All content on our Website, including but not limited to text, graphics, logos, images, software, and digital marketing strategies, is owned by Hrefstellar or its licensors. You may not:

• Use, reproduce, or distribute our content without explicit written consent.
• Remove or modify copyright notices on any content.

Clients retain ownership of their proprietary materials but grant us a limited license to use them for service execution.

3. Service Agreements and Payments

3.1 Pricing and Billing

• The pricing for our Services is outlined in custom agreements with clients.
• Payments must be made according to the agreed schedule before services commence.
• Late payments may result in delayed service delivery or suspension.

3.2 Refund Policy

• We offer a 14-day refund policy for SEO services under our Confidence Guarantee if expectations are not met.
• PPC services, ad spends, and one-time consulting fees are non-refundable.
• Refunds for custom projects may be reviewed on a case-by-case basis.

4. No Guarantees on Results

While we use data-driven strategies to optimize rankings, conversions, and ROI, we do not guarantee specific outcomes, including:

• First-page rankings on search engines within a specific timeframe.
• A particular increase in sales or leads.
• Immediate improvements in SEO or PPC performance.

Digital marketing involves multiple factors beyond our control, such as algorithm updates, competition, and third-party policies.

5. Third-Party Services and Tools

• Our Services may integrate with third-party platforms such as Google Ads, Facebook, Shopify, and WordPress.
• We are not responsible for outages, policy changes, or technical issues with these platforms.
• Clients must comply with the terms of service of third-party tools used in conjunction with our Services.

6. User-Generated Content

If you submit testimonials, feedback, or other content to our Website, you:

• Grant us a perpetual, royalty-free, worldwide license to use, modify, and display it for marketing purposes.
• Warrant that your content does not infringe on the rights of any third party.
• Acknowledge that we may remove or modify user-generated content at our discretion.

7. Confidentiality and Data Privacy

We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your data.

• We do not sell or share your personal information with third parties without consent.
• Clients are responsible for ensuring data security when integrating our Services with third-party tools.

8. Limitation of Liability

To the fullest extent permitted by law:

• Hrefstellar is not liable for indirect, incidental, or consequential damages arising from the use of our Website or Services.
• We are not responsible for loss of revenue, website penalties, or performance changes resulting from SEO or advertising strategies.
• Our liability shall not exceed the total amount paid for our Services in the last three (3) months.

9. Indemnification

You agree to indemnify and hold Hrefstellar harmless from any claims, damages, or liabilities arising from:

• Your misuse of our Website or Services.
• Violations of these Terms.
• Disputes resulting from the use of third-party tools or integrations.

10. Termination of Services

Hrefstellar reserves the right to terminate or suspend services if:

• A client fails to make payments.
• There is a violation of our ethical policies (e.g., using black-hat SEO techniques).
• A client engages in fraudulent or illegal activities.

Termination may be immediate and without prior notice.

11. Modifications to These Terms

Hrefstellar may update these Terms at any time.

• We will notify users of major changes via email or website announcements.
• Continued use of our Website or Services after updates implies acceptance of the revised Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be resolved through:

1. Negotiation between the parties.
2. Arbitration or mediation if necessary.
3. Legal action in the courts of Chandigarh, India as a last resort.

13. Force Majeure

Hrefstellar is not liable for delays or service interruptions caused by events beyond our control, including:

• Natural disasters (e.g., floods, earthquakes).
• Power failures or internet disruptions.
• Changes in third-party platform policies.

14. Contact Information

For questions regarding these Terms, contact us at:

📍 Hrefstellar Pvt Limited
📧 Manoj | @ | ecomoptix.in
🌐 https://ecomoptix.in